Shipping and Handling
EID Fans is the exclusive distributor of Iconic Fan Company and The Modern Fan Company for ACT, NSW, VIC, SA and TAS, and are bound to these areas by contract. As such, we are only able to take orders from, and ship to these areas.
Orders placed before 1pm will be shipped same day (Monday-Friday, 9am-5pm). All orders are shipped from Albury, NSW and arrival time will depend on your location (1-8 working days). Please contact our sales team on (02) 6025 2877 for an ETA if you require your item before a certain date.
Free standard shipping applies to all orders, excluding Remote Locations and Unserviceable areas. Remote Locations will incur a flat shipping fee of $20.00.
- Remote Locations (incurs a $20.00 Remote Location Shipping Charge): 5422-5440, 5494, 5601-5607, 5630-5690, 5710-5734, 7012, 7020-7030, 7053-7055, 7109-7120, 7139, 7140, 7150-7155, 7162-7190, 7209-7216, 7248-7270, 7275-7277, 7290-7292, 7300-7310, 7315-7331, 7466-7470
- Unserviceable Areas (Unable to deliver – Customer can organise own courier service): 2041, 2110, 2317, 2317-2319, 2324, 2898, 2899, 3921, 3971
We use the following carriers to deliver orders:
Direct Freight Express
A tracking notification will be provided via email once your order has been shipped. Order tracking can also be accessed via your online account at any time. Simply consult your shipping notification email or your online account to access your tracking number, or alternatively contact our sales team on (02) 6025 2877 or firstname.lastname@example.org.